Reviews CAN BE one of Isabella's Donuts most powerful tools for driving business.
But keeping them fresh and managing them effectively across 5+ locations is no small task. We’re here to make it simple and impactful.
Why Focus on Your Reviews?
Isabella's Donuts Reputation Scorecard
Total Number of Reviews
1178
Unanswered
1077 (91%)
Locations with
Less than 100 reviews
3
Review
Frequency
1 Every 20 Days
Average Rating
4.41
Rating Trend (last 3 reviews across all locations)
3.87
Average Number of Reviews (excluding locations with over 100 reviews)
42
Overall Score: 51/100
VOLUME
15/30
50% of your Locations Have Fewer than 50 Reviews
Did you know? Each review generates on average 100 impressions a month.
FREQUENCY
10/30
Reviews Frequency Drives Google's Algorithm
Did you know?
If a location haven't received a review in a month, it's profile is buried in the search results.
RATING
25/30
Isabella's has an overall rating of 4.8
Well done! Businesses with above 4.5 star rating get 28% more local traffic than average.
ENGAGEMENT
1/10
1077 of your Reviews haven't being replied
Did you know?Replying to reviews sends a strong signal to the algorithm that your business is active and engaged in the community.
OUR GOAL WITHIN 30 DAYS: 86/100
VOLUME
20/30
We aim to get Isabella's Donuts 20% more positive reviews across the board.
That would mean 240 more reviews.
FREQUENCY
30/30
We aim to go from 1 every 20 days to 1 every day.
Google algorithm will take notice.
RATING
26/30
We aim to go from 4.41 to 4.5 Rating
We need 220 more 5 Stars reviews to get to 4.5 Thanks to our Review Link protection we can get more positive reviews while handling negative feedback privately.
ENGAGEMENT
10/10
We will answer 100% of reviews across all review sites
Positive reviews will receive SEO-optimized replies. Negative reviews responses will acknowledge the issue and direct the reviewer to your centralized customer service team.
